We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
Our service team at The Ballroom is made up of highly trained and skilled event professionals. Each member of our team brings to the table years of experience in the special event industry. In addition to the details included in the venue rental, our staff is readily available to assist you from beginning to end and is comprised of:
- Event Representative to assist with booking and planning
- Beverage Director and professionally trained Bar and Beverage Team
- Day of Venue Coordinator present throughout the designated rental period as The Ballroom liaison
- Security Officer(s) to maintain a service focused and safe event
- Five preferred caterers from the Grand Rapids area