We view ourselves as party hosts and our customers as invited guests. Our job each day is to ensure every important part of the customer’s experience is executed smoothly and pleasantly.

The skilled service team at The Ballroom at McKay includes highly-trained event professionals that work diligently to make The Ballroom one of the best wedding reception and ceremony venues in Michigan. Each valued team member contributes several years of experience in the special event industry.

In addition to the details included in the venue rental, our staff is readily available to assist you from start to finish during the event and the event team comprises:

  • Event Representative to assist with booking and event planning
  • Beverage Director and professionally trained Bar and Beverage Team
  • Day of Venue Coordinator present throughout the designated rental period as The Ballroom liaison
  • Security Officer(s) to maintain a service-focused and safe event
  • Five preferred caterers from the Grand Rapids area